Ottawa Transit Riders / Le groupe des usagers de transport en commun d'Ottawa

Results of survey on Para Transpo demands

As you may know, in September 2023, the Ottawa Transit Riders presented a list of “demands” to city councillors asking them to improve service on Para Transpo.

We’re halfway through this city council term – how well is the city (and OC Transpo) progressing towards making Para Transpo better?

We ran a short survey of people who use Para Transpo and found the following:

1. Offer same day booking / on-demand booking

2.Provide 24-hour service

3.Be flexible with cancellations

4.Coordinate destination / pick-up locations

5.Make Presto readers accessible

6. Conduct planning session with first responders to discuss evacuations

7.Communicate alternatives when elevators are out of service