Report card on Para Transpo demands

The Ottawa Transit Riders supports ParaParity – a subcommittee of transit riders fighting for accessibility in Ottawa.

In September 2023, we invited city councillors to a Para Awareness event where we presented seven simple, cheap improvements to Para Transpo. These aren’t the most important demands, they are basic common-sense baby steps towards respecting the people who use accessible transit.

Last year, we held a Para Transpo challenge, asking city councillors to ride Para Transpo with an ambassador.

So how is all the advocacy working?

We asked people who use Para Transpo to complete a short survey. Results will be posted shortly.

Alt text for image: The logo of Para Parity are silhouettes of two red buses and the words Para Parity. The seven demands are:

Offer same day booking / on-demand booking

Provide 24-hour booking and service

Be flexible with cancellations

Coordinate how riders / dispatchers choose destination and pick-up locations

Ensure that Presto readers on new buses are accessible to riders

Conduct a planning session with first responders and Para Transpo riders to discuss evacuation options

Communicate alternatives when elevators are out-of-service


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  • Dazy Doodle
    commented 2025-04-10 15:31:23 -0400
    My mother was 95 years old and had a stroke so she had to use a wheelchair. When the para transpo contracted out van option showed up she would get very nauseous when she was stuffed in the back of the van. A lot of times there were exhaust fumes and it was not a pleasant ride at all. After repeatedly vomiting I had called paratranspo to see if anything could be done about this. I was directed to get a doctor’s note and then they would be able to ensure that a partranspo bus was available for her transportation. I did this. I met with the doctor I got the doctor’s note and when I called paratranspo to see who I’d mail it to they told me that they would not offer this. They indicated whoever told me that was incorrect and that there was nothing they could do to help me. Super bad service.
  • Kari Glynes Elliott
    published this page in News and activities / Les nouvelles et activités 2025-04-09 14:59:30 -0400