Transit has been in the news recently:
OC Transpo digs into reserves, weighs layoffs to fill $50M hole | CBC News
Riders warn OC Transpo cuts will hurt most vulnerable | CBC News
OC Transpo bus route overhaul draws public's ire (msn.com)
OC Transpo faces $49.8 million shortfall in 2024 (msn.com)
Ordinary citizens are expressing their frustration. Here is a quote from Reddit (apologies for not crediting the writer)
I’m tired of hearing about OC Transpo’s “deficit”. It’s a public service that benefits everyone, even if you only drive you benefit from reduced cars on the road, pollution, noise, etc. etc.
The military doesn’t turn a profit. Highways don’t turn a profit. Sidewalks don’t turn a profit. Storm sewers don’t turn a profit. We pay taxes and expect these services in return. WHY is public transit the only service that has this self-defeating point-of-service user fee associated? Imagine we had to pay $3.25 every time we used a sidewalk? Or when it rained we had to pay $3.25 to unlock our nearby catch basin? IT DOESNT MAKE SENSE.
Also, an excellent article from Nick Grover of Free Transit Ottawa: Grover: Want better public transit, Ottawa? Invest in it | Ottawa Citizen
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I believe the Reddit author is “yamiyam” (https://www.reddit.com/u/yamiyam). Their post that you quoted is at https://www.reddit.com/r/ottawa/comments/17vskwf/oc_transpo_digs_into_reserves_weighs_layoffs_to/k9cn2hw/