So many problems ... what can transit users do?

Anyone who has snuck a peek at Twitter knows that the LRT experiment is not going well. The trains continue to break down with alarming frequency.

Ottawa’s new LRT: Is it good enough?

Escape from OC Transpo

 

OC Transpo fails to provide good, timely, accurate information.

Documents show confusion, misinformation during LRT delays

 

Residents are noting that the stations appear to be poorly designed for Ottawa’s weather patterns – large swaths unprotected from precipitation and tile floors rendered treacherously slippery when wet.

Slippery platforms a danger, some LRT passengers say

 

And that’s not even mentioning frustrations over the new bus routes.

It can be overwhelming at times. But we’re not alone in our frustration! The Ottawa Transit Riders is holding a campaign committee meeting to discuss strategies and plans. Come and join us – Saturday, November 2nd at 10am.

https://www.ottawatransitriders.ca/inaugural_meeting  

 

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Quiconque a jeté un coup d'œil sur Twitter sait que l'expérience du TLR ne se déroule pas bien. Les trains continuent de tomber en panne à une fréquence alarmante.

Ottawa’s new LRT: Is it good enough?

Escape from OC Transpo

 

OC Transpo ne fournit pas de bons renseignements exacts en temps opportun.

Documents show confusion, misinformation during LRT delays

 

Les résidents remarquent que les stations semblent mal conçues pour les conditions météorologiques d'Ottawa - de larges bandes sans protection contre les précipitations et des planchers de tuiles qui deviennent dangereusement glissants lorsqu'ils sont mouillés.

Slippery platforms a danger, some LRT passengers say

 

Sans parler des frustrations liées aux nouvelles lignes d'autobus.

Cela peut parfois être accablant. Mais nous ne sommes pas seuls dans notre frustration ! Les Ottawa Transit Riders tiennent une réunion du comité de campagne pour discuter des stratégies et des plans. Venez nous rejoindre - samedi 2 novembre à 10h.

https://www.ottawatransitriders.ca/inaugural_meeting  

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Advocating for better transit

The Ottawa Transit Riders group advocates for better transit that is accessible and affordable. Considering the risk that climate change poses, we’d like to see the city encourage residents to get around by public transit, cycling, and walking.

We were hoping that the long-awaited LRT would provide some relief for beleaguered transit riders in this city.

So far, it’s not going well – the LRT is suffering some teething pangs.

 

CBC: How OC Transpo missed its best chance to get us on board

 

So … while we’re waiting for OC Transpo to fix the problems on the LRT, what else can we advocate for to improve transit in Ottawa?

  1. Freeze fares – no way should long-suffering riders have to pay MORE for service that is POOR
  2. Improve communications – it might take a while for the chaos to be dealt with, but riders can handle it better if we have correct, accurate information so we can make decisions.
  3. Draft a plan to reduce cancellations

Got other ideas?

The Ottawa Transit Riders are hosting our first all-members campaign meeting on Saturday, November 2nd at the University of Ottawa. Details are available here: https://www.ottawatransitriders.ca/inaugural_meeting

Come and help us fight for better transit.

 

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Le groupe des usagers du transport en commun d'Ottawa plaide en faveur d'un meilleur transport en commun accessible et abordable. Compte tenu du risque que pose le changement climatique, nous aimerions que la ville encourage les résidents à se déplacer en transport en commun, à vélo et à pied.

Nous espérions que le TLR tant attendu apporterait un certain soulagement aux usagers du transport en commun en difficulté dans cette ville.

Jusqu'à présent, ça ne va pas très bien - le TLR souffre de quelques douleurs de jeunesse.

 

CBC: How OC Transpo missed its best chance to get us on board

 

Alors.... en attendant qu'OC Transpo règle les problèmes du TLR, que pouvons-nous préconiser d'autre pour améliorer le transport en commun à Ottawa ?

  1. Geler les tarifs - les usagers qui souffrent depuis longtemps ne devraient en aucun cas avoir à payer PLUS pour un service qui est PIRE.
  2. Améliorer les communications - cela peut prendre un certain temps avant que le chaos soit réglé, mais les usagers peuvent mieux le gérer si nous disposons de renseignements exacts qui nous permettent de prendre des décisions.
  3. Rédiger un plan pour réduire les annulations

Vous avez d'autres idées ?

Les Ottawa Transit Riders / le groupe des usagers du transport en commun d'Ottawa accueilleront notre première réunion de campagne pour tous les membres le samedi 2 novembre à l'université d'Ottawa. Pour plus de détails, cliquez ici : https://www.ottawatransitriders.ca/inaugural_meeting

Venez nous aider à lutter pour un meilleur transport en commun.

 

Traduit avec www.DeepL.com/Translator

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Kudos to councillor Laura Dudas for asking hard questions

Kudos to councillor Laura Dudas of Innes Ward who is calling on city council to review transit services in the wake of the LRT launch.

'No more promises': Councillor calls for audit of post-LRT bus service

 

Transit riders have been complaining about declining service for years (that’s why the Ottawa Transit Riders formed), but we were told to hang tough until the LRT launched. Well … the LRT is now up and running. Is transit in Ottawa better?

The train itself gets mixed reviews – it’s fast and clean and beautiful, BUT … it’s also been somewhat unreliable with frequent stoppages and unwieldly crowds.

Bus service in the city has gotten worse. Riders are reporting that the frequency of regular buses has declined (buses that used to come every 15 minutes are now scheduled for every 30 minutes). Buses are unreliable, they are frequently cancelled, communication about delays and cancellations and route changes are poor, and buses are often over-crowded.

It’s great that this councillor is calling on her colleagues to do what elected officials are supposed to do – hold OC Transpo’s feet to the fire and make them explain their mistakes. We need transparency about how we got to this point and we need a plan to make transit better.

The Ottawa Transit Riders are hosting our first all-members campaign meeting on Saturday, November 2nd at the University of Ottawa. Details are available here: https://www.ottawatransitriders.ca/inaugural_meeting

Come and help us fight for better transit.

 

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Bravo, conseillère municipale Laura Dudas du quartier Innes qui demande au conseil municipal de revoir les services de transport en commun à la suite du lancement du TLR.

'No more promises': Councillor calls for audit of post-LRT bus service

 

Les usagers du transport en commun se plaignent de la baisse du service depuis des années (c'est pourquoi les Ottawa Transit Riders se sont formés), mais on nous a dit de tenir bon jusqu'au lancement du TLR. Eh bien... le TLR est maintenant en marche. Le transport en commun à Ottawa est-il meilleur ?

Le train lui-même reçoit des critiques mitigées - il est rapide, propre et beau, MAIS... il a aussi été quelque peu fiable avec des arrêts fréquents et des foules incessantes.

Le service d'autobus en ville s'est détérioré. Les usagers signalent que la fréquence des autobus réguliers a diminué (les autobus qui venaient toutes les 15 minutes sont maintenant prévus pour toutes les 30 minutes). Les autobus ne sont pas fiables, ils sont souvent annulés, la communication au sujet des retards et des annulations et des changements de parcours est médiocre, et les autobus sont souvent surpeuplés.

C'est formidable que cette conseillère demande à ses collègues de faire ce que les élus sont censés faire, c'est-à-dire tenir OC Transpo les pieds dans l'eau et leur faire expliquer leurs erreurs. Nous avons besoin de transparence sur la façon dont nous en sommes arrivés là et nous avons besoin d'un plan pour améliorer le transport en commun.

Les Ottawa Transit Riders / usagers du transport en commun d'Ottawa accueilleront notre première réunion de campagne pour tous les membres le samedi 2 novembre à l'université d'Ottawa. Pour plus de détails, cliquez ici : https://www.ottawatransitriders.ca/inaugural_meeting

Venez nous aider à lutter pour un meilleur transport en commun.

 

Traduit avec www.DeepL.com/Translator

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Campaign Committee Inaugural Meeting

Do you want to get involved in planning our advocacy campaigns and fighting for more affordable, reliable, and accessible public transit in Ottawa?

Then join us on November 2 from 10am to 2pm at the University of Ottawa as we launch our Campaign Committee! 

SIGN UP HERE

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How to advocate for better transit

Consultations for the upcoming budget are underway across the city.

The Ottawa Transit Riders group is advocating for a fare freeze. We believe that long-suffering transit riders should not be made to pay more for poor service.

#Fight4FairFares

Advocates of better, more accessible, more affordable transit are encouraged to attend the upcoming budget consultations to make our voices heard.

 

October 15 2019

2020 pre-budget consultation for wards 7, 8 and 15

7 pm to 8:30 pm

Ron Kolbus Centre, 102 Greenview Avenue

Councillor-led session for residents in Bay, College and Kitchissippi to provide feedback on the draft 2020 budget. Hosted by Councillor Theresa Kavanagh, Councillor Jeff Leiper and the Office of Councillor Rick Chiarelli.

 

October 16 2019

2020 pre-budget consultation for wards 12

6:30 pm to 8 pm

Saint Anne Elementary School, 235 Beausoleil Drive

Councillor-led session for residents in Rideau-Vanier, to provide feedback on the draft 2020 budget. Hosted by Councillor Mathieu Fleury.

 

October 22 2019

2020 pre-budget consultation for wards 10, 16, 17, 18 and 22

6 pm to 8 pm

Jim Durrell Recreation Centre, Ellwood Hall, 1265 Walkley Road

Councillor-led session for residents in Gloucester-Southgate, River, Capital, Alta Vista and Gloucester-South Nepean to provide feedback on the draft 2020 budget. Hosted by Councillor Riley Brockington, Councillor Shawn Menard, Councillor Jean Cloutier, Councillor Carol Anne Meehan, and the Office of Councillor Diane Deans.

 

October 22 2019

2020 pre-budget consultation for Ward 5

7 pm to 8:30 pm

Kinburn Community Centre, 3045 Kinburn Side Road

Councillor-led session for residents in West Carleton-March to provide feedback on the draft 2020 budget. Hosted by Councillor Eli El-Chantiry.

 

 

More details here: https://engage.ottawa.ca/draft-budget-2020/key_dates#17919

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How is the BIG change working out?

OC Transpo completed its “really big change” this week – re-organizing bus routes around the city to feed the LRT.

It’s too early yet to say what works (and what doesn’t).

Twitter appears to show chaos and over-crowding, but OC Transpo head John Manconi dismissed customer complaints and insisted that all was well.

Let us know how the change is affecting you …

 

Board member Kari Glynes Elliott spoke to Hallie Cotnam on Ottawa morning: 

And Pat Scrimgeour’s response: https://www.cbc.ca/listen/live-radio/1-100-ottawa-morning/clip/15740168-oc-transpo-explains-their-reallybigservicechange

Mixed reviews from Ottawa Citizen: Ottawa ushers in new commuter era with compliments, complaints

Frustration according to CTV: Riders frustrated by bus delays in the suburbs

 

 

You may be interested to learn that we are planning an all-member campaign meeting in November where we will be recruiting volunteers and strategizing for upcoming campaigns. Want to get involved? We’d love to hear from you!

To become a member of the Ottawa Transit Riders, click on the button above that says “Become a Member / Rejoignez-nous

 

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Major route changes October 6th

What’s going on with transit in Ottawa now that the LRT is running? Sunday, October 6th, most bus routes around the city will be re-organized, re-named, and re-routed.

OC Transpo's 'biggest service change ever' just 4 days away

 

OC Transpo insists that these changes are essential to allow them to use the buses more effectively. By directing people to take the train across the city, OC Transpo can remove the buses that used to run east-west and assign them to handle the rest of the system.

If it works, this means that there will be fewer cancellations on bus routes and more flexibility to address capacity issues. Larger buses may be directed to routes that currently experience over-crowded buses and buses leaving people behind.

In theory, it’s great.

Let’s see how it works in practice and let’s hope that OC Transpo is willing to listen to feedback after the big change.

You may be interested to learn that we are planning an all-member campaign meeting in November where we will be recruiting volunteers and strategizing for upcoming campaigns. Want to get involved? We’d love to hear from you!

To become a member of the Ottawa Transit Riders, click on the button above that says “Become a Member / Rejoignez-nous

 

 

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Que se passe-t-il avec le transport en commun à Ottawa maintenant que le TLR fonctionne ? Le dimanche 6 octobre, la plupart des lignes d'autobus autour de la ville seront réorganisées, rebaptisées et réacheminées.

OC Transpo's 'biggest service change ever' just 4 days away

 

OC Transpo insiste sur le fait que ces changements sont essentiels pour lui permettre d'utiliser les autobus plus efficacement. En incitant les gens à prendre le train à travers la ville, OC Transpo peut retirer les autobus qui circulaient autrefois d'est en ouest pour desservir le reste du réseau.

Si cela fonctionne, cela signifie qu'il y aura moins d'annulations sur les lignes d'autobus et plus de souplesse pour régler les problèmes de capacité. Les autobus plus grands peuvent être dirigés vers des itinéraires qui sont actuellement surpeuplés et les autobus qui laissent des gens derrière eux.

En théorie, c'est génial.

Voyons comment cela fonctionne dans la pratique et espérons qu'OC Transpo est prête à écouter les commentaires après le grand changement.

Vous serez peut-être intéressé d'apprendre que nous planifions une réunion de campagne de tous les membres en novembre où nous recruterons des bénévoles et élaborerons des stratégies pour les prochaines campagnes. Vous avez des idées ? Des suggestions ? Nous vous écoutons. 

Pour devenir membre des usagers du transport en commun d'Ottawa, cliquez sur le bouton "Become a member / Rejoignez-nous" ci-dessus.

 

 

 

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New Information Session October 1st

Now that the LRT is up and running, many routes across the city will be re-organized on October 6th.

 

Councillors Mathieu Fleury, Catherine McKenney, and Rawlson King are hosting an information session on Tuesday, October 1, 2019 from 5-7PM at Rideau Centre (the pedestrian overpass between the Bay and Rideau Centre).

OC Transpo staff will be there to answer questions.

 

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Maintenant que le TLR est opérationnel, de nombreux circuits à travers la ville seront réorganisés le 6 octobre.

 

Les conseillers Mathieu Fleury, Catherine McKenney et Rawlson King tiendront une séance d'information le mardi 1er octobre 2019 de 17 h à 19 h au Centre Rideau (la passerelle pour piétons entre la Baie et le Centre Rideau).

Le personnel d'OC Transpo sera là pour répondre aux questions.

 

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OTR will NOT be at Lansdowne Farmer's Market this weekend

Plans have changed and members of the Ottawa Transit Riders will not be at Lansdowne on Sunday, September 22nd. The event will be re-scheduled - details coming soon.

To become a member of the Ottawa Transit Riders, click on the button above that says “Become a Member / Rejoignez-nous

 

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Marché de producteurs agricoles à Lansdowne

Les membres du groupe des usagers de transport en commun d'Ottawa ne seront plus à Lansdowne le dimanche 22 septembre.

 

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Launch of the LRT

Two board members, Sam Boswell and John Redins, were fortunate enough to be invited to represent the Ottawa Transit Riders at the big Light Rail Transit opening day festivities on September 14, 2019! It was a thrill to be included in such a momentous event and a nice acknowledgement that the city recognizes what we’re trying to do and is interested in working with us and our members.

The launch festivities were set up in the open space at Tunney’s Station, right on the other side of the turnstiles, and there were about 400 people in attendance, ranging from RTG executives and construction contractors, past and current mayors and councillors, and regular citizens. The event was well put-together and featured the Eagle River Singers opening the event; Albert Dumont, elder and spiritual advisor for the Algonquin, Kitigan Zibi Anishinabeg, performing a very moving blessing; and then speeches from Councillor Allan Hubley, Mayor Jim Watson, and Caroline Mulroney, Ontario’s Minister of Transportation.

After all the speeches, a commemorative plaque was unveiled and then the system was ceremonially turned on with a countdown from the crowd...with the literal pushing of a giant button on stage, a voice came over the speakers announcing that the Confederation Line was now turned on and ready to serve customers! It should’ve been cheesy but it was fun; it’s nice to see Ottawa moving into the 21st century and joining all of the other cities that already have light rail or subways. After a short sound and light show, the crowd was moved (in colour-coded groups) to the actual train ride portion of the morning.

The train experience was smooth, fast, and honestly quite fun; after hearing so much about this system over the past few years, it was quite amazing to actually be on one! The ride took guests from Tunney’s Pasture to Blair and back, stopping at each station to let guests see the platform areas (though nobody was allowed to get off). The stations looked clean and bright and each had something individual about it (e.g silhouettes of flying geese at Lees Station) to make it stand out a bit from the windows.

Now that the LRT is launched, we need to renew our calls for OC Transpo to put time, money, and energy into improving the conventional bus transit system; people without access to the trains still need reliable, efficient bus service! And if people near the trains cannot GET to the trains, these shiny new trains will run empty...and that would be a sad state of affairs after waiting so long!

Exciting times in Ottawa transit!

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